+ How do I know if working with a psychotherapist is right for me?

If you’re unsure about starting psychotherapy, we recommend scheduling a 15 minute free consultation. During this free consultation, you’ll have the chance to discuss your concerns and goals with a registered psychotherapist (qualifying) to see if our services align with your needs.

+ How do I become a client?

To start your journey, book a call on our online platform.

+ What psychotherapy services do you offer?

At NTF Health - Registered Psychotherapist (Qualifying)., we offer virtual psychotherapy sessions, available to adults across Ontario. These sessions are designed to support clients in managing: Each session provides a safe and supportive space to explore and address these challenges, guided by evidence-based practices tailored to each client's needs and goals.

+ Are psychotherapy services covered by OHIP?

No, our psychotherapy services are not covered by OHIP. As a private practice, NTF Health - Elizabeth Lopez Romero (Qualifying),. focuses on delivering high-quality, personalized mental health support. We offer flexibility, individualized sessions, and dedicated guidance to help you reach your mental wellness goals.

+ Are psychotherapy services covered by insurance?

Insurance coverage for our psychotherapy services depends on your specific plan in Ontario. We recommend checking with your provider to confirm whether virtual psychotherapy sessions with a registered psychotherapist are covered. For further assistance, feel free to reach out through our contact page.

+ What types of therapy approaches do you use?

Our therapy sessions are based on evidence-based approaches tailored to meet each client’s unique needs. We incorporate techniques from Cognitive Behavioral Therapy (CBT), Mindfulness-Based Therapy, and Solution-Focused Therapy, among others. These methods help clients develop practical skills for managing thoughts, emotions, and behaviors effectively.

+ How long are the therapy sessions, and how often should I attend?

Each therapy session lasts approximately 50 minutes. The frequency of sessions depends on your personal needs and goals, but many clients find weekly or bi-weekly sessions effective, especially at the beginning. We’ll work together to find a schedule that best supports your progress and goals.

+ What can I expect from my first session?

In your first session, we will discuss your current concerns, personal history, and goals for therapy. This initial assessment allows us to develop a treatment plan that aligns with your needs and provides a foundation for our work together. It’s a safe, non-judgmental space to share your story at your own pace.

+ Is psychotherapy confidential?

Yes, confidentiality is a priority in our practice. Everything you share in therapy remains private, except in specific situations required by law (such as harm to yourself or others). We are committed to creating a safe and secure environment for all clients.

According to the Standards of the College of Registered Psychotherapists of Ontario:

"3.1.1 Registrants do not collect, use, or disclose information about a client without the informed consent of the client or their authorized representative, except as permitted or required by law.

3.1.2 Registrants familiarize themselves and comply with relevant privacy laws.

3.1.3 Registrants relying on others to provide reception or other administrative support train and supervise them on matters of confidentiality and privacy."

"Notable limits to confidentiality" can be found online here.

+ What should I do if I feel nervous about starting therapy?

Feeling nervous before starting therapy is completely normal. Beginning therapy is a significant step, and we’re here to support you through it. In your initial sessions, we’ll move at a pace that feels comfortable for you and address any questions or concerns you have.

+ Can I get therapy if I have a busy schedule?

Absolutely. Our virtual therapy sessions are designed to be flexible and convenient, allowing you to participate from the comfort of your home or another private location. We’ll work with you to find appointment times that fit your schedule.

+ How many sessions will I need?

The number of sessions varies from person to person, depending on individual needs and goals. Some clients find relief in a few sessions, while others prefer longer-term support. We’ll review your progress regularly and adapt your treatment plan as needed.

+ What’s the difference between therapy with a registered psychotherapist (qualifying) and a psychologist?

A registered psychotherapist (qualifying) is licensed to provide psychotherapy and is trained to support clients with a range of mental health concerns. Unlike psychologists, psychotherapists in Ontario cannot diagnose mental health conditions, but they can provide effective therapeutic support.

+ Do I need a referral from a doctor to see a psychotherapist?

No referral is NOT necessary to start psychotherapy with us.

+ What if I go to a therapy session and I notice you're not the right fit for me?

Finding a therapist who feels like the right fit is essential for effective therapy, and we completely understand if you feel that we may not be the right match. If this happens, please let us know—we are here to support you in finding a therapist who aligns with your needs. We can provide referrals or recommendations to other qualified mental health professionals to help you continue your journey. Your comfort and progress in therapy are our top priorities.

+ Do you offer emergency or crisis services?

Our services are not designed for immediate crisis intervention. If you are in crisis or require urgent support, please reach out to emergency services in your area or contact a crisis hotline for immediate assistance.

Ontario's 24/7 Mental Health Crisis Line - 2-1-1 or 4-7-7:

• A mental health crisis line accessible by dialing 2-1-1 or 4-7-7 from mobile devices.

• This service is available for anyone in Ontario needing urgent mental health assistance, crisis counseling, or referrals to mental health services.

ConnexOntario

• Offers free and confidential support, 24/7, for mental health, addiction, and problem gambling concerns. Trained staff can provide information on local services and resources.
• Phone: 1-866-531-2600

Kids Help Phone (Available for youth and young adults)

• A 24/7 national support service offering free and confidential counseling for young people. Also accessible by text and online chat.

• Phone: 1-800-668-6868

• Text: Text CONNECT to 686868

Local Hospital Emergency Departments

• For urgent, immediate assistance, clients can go directly to the emergency department of their nearest hospital, where mental health support staff are available.

+ Can I choose the specific issues I want to focus on?

Absolutely. In therapy, we focus on the areas that matter most to you, whether they’re related to specific challenges like anxiety or workplace stress, or broader personal growth goals. You can also adjust your focus as you progress through therapy based on new insights and evolving goals.

+ How do I prepare for my first therapy session?

Preparing for your first session can be as simple as reflecting on what you'd like to address in therapy. Some clients find it helpful to jot down thoughts, goals, or recent experiences they'd like to discuss. Remember, there’s no pressure to be fully prepared, and we’ll guide you through each step.

+ How do I know if therapy is working?

Therapy progress can vary, but many clients notice a sense of relief, increased self-awareness, or positive shifts in their thoughts and behaviors over time. During sessions, we’ll regularly assess your progress together, ensuring that your goals are being met and any adjustments needed are made to your treatment plan.

+ Can I end therapy at any time?

Yes, therapy is a voluntary process, and you can decide to end it whenever you feel ready. Many clients prefer to discuss their progress and goals with their therapist before concluding therapy to ensure a smooth transition. When appropriate, we may also provide recommendations for additional resources or strategies to support you after therapy.

+ What should I do if I’m not comfortable with virtual therapy?

If you’re new to virtual therapy, it can take a session or two to feel comfortable. Our secure, user-friendly platform ensures a private space for sessions, and we’re happy to answer any questions you have about the virtual format. Many clients find the convenience of remote sessions allows them to open up from a space they’re familiar with.

+ What happens if I miss a session?

If you need to cancel or reschedule a session, we ask that you notify us at least 24 hours in advance to avoid any late cancellation fees. We understand that unexpected things come up and will work with you to find a suitable time for a rescheduled appointment.

+ What types of payments do you accept?

We accept several payment methods, including credit cards and e-transfers. Payments are typically processed at the end of each session, and we’ll provide a receipt, which you can use for insurance reimbursement if applicable.

+ Are your services available for couples or families?

Currently, we offer individual therapy sessions and couples therapy. Our focus is on providing tailored, one-on-one support for individuals. However, we are happy to provide referrals if you’re seeking family therapy.